Casino / Mobile
These terms set out how your 111bej account works, what we expect from you, and what you can expect from us. Access to this platform and its services depends on your local law and eligible regions — read through before you start.
By opening and using a 111bej account, you accept these terms in full. They apply to every action you take on the platform — browsing the game lobby, depositing through Rocket or Upay, requesting a withdrawal to your account wallet, and contacting our support team. We may update these terms when our services change. When we do, the revised version is published at this address. Continued use of your account after a revision means you accept the updated terms. If any part of these terms conflicts with a local legal requirement in Bangladesh, the local requirement takes precedence to the extent required by that law. We do not collect or store payment credentials for Rocket or Upay directly — those transactions are handled by the respective payment services under their own terms. Your account wallet on 111bej reflects the balance we hold on your behalf, and all wallet activity is recorded in your account history. These terms do not override your rights under applicable consumer protection law where those rights cannot be excluded. If you have questions about any clause, our support team is the right first stop.
These terms apply specifically to how you use your 111bej account and the services we operate directly. Some areas fall outside their scope — knowing the boundary helps you find the right policy or contact point when something comes up.
Logging in, managing your profile, updating contact details and requesting account closure are all governed by these terms. Any restriction on access due to local law or regional eligibility is also set out here.
Deposits and withdrawals processed through Rocket and Upay fall inside these terms as far as the 111bej side of the transaction goes. The payment provider's own terms govern their part of the process separately.
Game titles available in our lobby, promotional notices and published policy pages are all covered. We are responsible for the accuracy of what we publish here; game mechanics and RTP data belong to the studio that supplies the title.
Payment processors, studios such as JDB, Bigtime Gaming, PlayStar and PG Soft, and any external link from our pages operate under their own terms. We are not responsible for those external terms or the services they describe.
These terms are not one-sided. You have concrete steps available to you at any point during your time with us. Your account transaction history is visible in the signed-in area — every deposit via Rocket or Upay, every withdrawal request, and every balance adjustment is recorded there and available for you to check at any time. If the details on your account profile are wrong, you can update them directly from the account settings page; for changes that require identity verification, our support team will walk you through the steps shown in your account. You can raise a question about any clause in these terms by contacting us through the routes listed in the support section below. We will acknowledge your question and follow up with a substantive response. If you want to close your account, the request can be submitted through account settings or by contacting support — we will confirm the closure and the handling of any remaining wallet balance in writing before acting.
Open the transaction history in your signed-in account to see every Rocket or Upay movement, balance change and withdrawal request logged against your account.
Update your registered email, phone number or contact details from the account settings page. Identity-linked changes require support confirmation before they take effect.
Contact us through live chat or the support form with the specific clause you want clarified. We respond with a direct answer rather than a generic policy restatement.
Submit a closure request via account settings or support. We confirm the wallet balance position in writing before the account is deactivated, so nothing is left unclear.
If a clause is unclear or you need to raise a terms-related concern, these are the routes to reach us. We do not list channels or hours we cannot stand behind — what you see here is what is actually available.
Open the chat widget from any page while signed in to speak with a support agent about account terms, wallet transaction questions or access concerns. The chat log is saved to your session.
Submit a written query through the contact form in your account area. Include the clause number or topic so we can route your question to the right team without asking you to repeat yourself.
The help centre in your signed-in account covers the most common terms questions — account closure, wallet handling, transaction records and how to request a correction to your profile details.
Behind these terms are real operational choices we have made about how your account, your data and your payment activity are managed. This section summarises the areas that matter most to account holders.
We hold only the information needed to operate your profile and process your Rocket or Upay transactions. We do not share your details with third parties outside what is necessary for payment processing or legal compliance.
Your wallet transaction history is retained for a period required by our operating obligations. You can view the full record in your account at any time; older records can be requested through support if they have moved off the live dashboard.
Access to your account is protected by the credentials you set. If you suspect unauthorised access, contact support immediately through live chat — we can place a temporary hold on your account wallet while the situation is reviewed.
You cannot modify these terms unilaterally, but you can flag a concern about a clause through support. We review flagged concerns and update our published terms when a revision is warranted.
These are the questions we hear most often about how the 111bej terms work in practice. If your question is not here, the support routes in the section above are the right next step.
Yes, these terms cover the 111bej side of every Rocket and Upay transaction — the deposit entry into your account wallet and the withdrawal request we process on our end. Rocket and Upay each govern their own side of the transaction under their separate service terms.
When we revise these terms, the updated version is published at this page address. Continuing to use your account after the revision date means you accept the changes. We recommend checking this page periodically, particularly before making a significant wallet transaction.
Account access and service availability depend on your local law and the eligible regions we operate in. We do not make a legal certainty claim about access from any specific location — check the current terms and, if in doubt, contact support before transacting.
Before we deactivate any account, we confirm the wallet balance position with you in writing. Any remaining balance is handled according to the process set out in your closure confirmation — nothing is acted on without that written step being completed first.
Basic contact details can be updated from the account settings page directly. For changes tied to your identity — such as a registered name or verification document — contact support through live chat or the support form. The steps you need to follow are shown in your account.
Studios including JDB, Bigtime Gaming, PlayStar and PG Soft supply game content to our lobby under their own arrangements. These terms govern your account relationship with 111bej, not the studios directly. For game-specific queries, support can help identify the right route.