111bej Privacy Policy: How We Handle Your Information
At 111bej, we are clear about what data we collect from your account, how it is used, and what choices you have. This policy applies to every interaction with our platform — from account registration to transactions made through Rocket or Upay — and access to this platform depends on your local law and eligible regions.
Account data protected
Rocket and Upay transactions covered
Your rights clearly stated
Contact routes published
POLICY SCOPE DETAILS
What This Policy Covers at 111bej
This privacy policy describes how 111bej collects, processes and retains personal information when you use our platform. Information we collect includes the details you provide during account registration — such as your name, contact number and email address — as well as transaction records generated when you use payment methods like Rocket or Upay to fund or withdraw from your account wallet. We also collect device and session data automatically when you browse the site, including your IP address, browser type and pages visited. This data helps us maintain your account, process your transactions and respond to support requests you raise with us. We do not sell your personal information to third parties. Where we share data with service providers — for example, payment processors handling your Rocket or Upay transfers — those providers are required to handle it in accordance with applicable data protection standards. Retention periods depend on the type of data and the regulatory requirements that apply to your eligible region. You may contact us at any time to ask what data we hold on your account. Access to this platform and the scope of data rights available to you depend on your local law and the eligible regions we serve.
Rocket payment records
Upay transaction data
Account wallet history
Session and device logs
Support request records
INSIDE AND OUTSIDE
Where This Policy Applies and What It Does Not Cover
Not every interaction on or around 111bej falls under this policy in the same way. Some areas are fully within scope; others depend on third-party terms or local law. Understanding the boundary helps you know where to direct a question about your data and which terms govern a particular part of your experience.
Account Access and Registration
All personal data you submit when creating or updating your 111bej account — name, contact details, password credentials — is fully within the scope of this policy. You can request a review or correction of this data through our support route at any time.
Payment Transactions
Transaction data linked to Rocket or Upay payments on your account is covered here as far as the records we hold. The payment providers themselves operate under their own separate privacy terms, and those terms govern data processed on their own platforms.
Platform Content and Activity
Your session activity on the site — pages visited, games opened, time on platform — is captured in logs that fall within this policy. We use this data for account security and service improvement, not for profiling or sale to advertisers.
Third-Party Services and Links
Any external link, partner site or third-party service you reach from 111bej operates under its own privacy policy. We have no control over how those services handle your data once you leave our platform, and this policy does not extend to them.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
Your account data is yours to review and manage. If you want to see the personal information we hold — registration details, transaction records, session logs — you can raise a request through our support channel and we will respond with what is accessible under your eligible region's applicable requirements. If any detail on your account is incorrect, such as a contact number or name, the account settings section lets you update fields directly. For changes that require verification, support can walk you through the steps shown in the account panel. You also have the option to ask questions about how your data is used — including Rocket or Upay transaction records — and to request that certain data be restricted or removed where local law and our retention obligations permit. We aim to respond to every data-related request through our published support route. There is no separate form to fill in: a message through the contact channel with your account details is enough to start the process.
Review Your Records
Send a request through our support channel naming the specific data you want to see. We will confirm what we hold on your account and what falls within the scope of an accessible disclosure for your eligible region.
Correct Account Details
Update editable fields directly in your account settings. For details that are locked after verification — such as registered mobile number linked to Rocket — contact support with proof and follow the steps shown in the account panel.
Raise a Data Question
If you are unsure how a specific piece of data — a session log, a Upay transaction record — is being used, send us a direct question. We will explain the purpose and retention period as it applies to your account.
Request Restriction or Removal
Where your local law and our retention obligations allow, you can request that specific data be restricted from active processing or removed. State your request clearly through the contact route with your account reference included.
REACH US DIRECTLY
How to Contact Us About This Policy
For any question about your data, a correction request or a concern about how this policy applies to your account, the routes below are the ones to use. We do not invent channels or hours we cannot stand behind — these are the contact paths visible on the site.
Live Chat
Open the live chat widget on any page of the site while logged in to your account. State your data question or request clearly and include your account reference so we can locate your records.
Email Support
Send your privacy request to the support email address listed in your account panel. Include your registered contact detail — the number linked to Rocket or Upay — so we can verify your identity before accessing records.
Account Help Centre
The help section in your signed-in account area lists common data and privacy topics with step-by-step guidance. Check there first before raising a support ticket — many requests can be resolved without waiting for a response.
HOW WE PROTECT DATA
Our Data Handling and Security Approach
We approach data security as a routine part of running the platform, not an afterthought. Every account — including records tied to Rocket and Upay transactions — is handled with access controls that limit who within our team can view personal data. Cookies on the site are used for session management and platform functionality; you can adjust cookie preferences through your browser settings at any time. We keep data only for as long as it is needed for account operation or required under applicable obligations for your eligible region. If you want to know the retention period for a specific record type, contact us through the published support route.
Access Controls
Personal account data and transaction records — including Rocket and Upay history — are accessible only to authorised team members with a defined need. We do not grant open access to account data across the organisation.
Cookie Handling
We use cookies to keep your session active and the platform functioning correctly. No third-party advertising cookies are set without your knowledge. You can clear or block cookies through standard browser settings without losing your account data.
Data Retention
We hold your data for the period needed to operate your account and meet obligations under local law for your eligible region. When retention is no longer required, data is removed or anonymised according to our internal schedule.
Policy Updates
When this policy changes in a material way, we post the updated version here with a revised date at the top. Continuing to use your account after a posted update means you have had the opportunity to review the revised terms.
COMMON POLICY QUESTIONS
Privacy Policy: Questions We Hear Most
These are the questions that come up most often when members review the policy or contact support about their account data. Each answer reflects how this policy works at 111bej for accounts in eligible regions.
What personal data does 111bej collect when I register?
We collect the details you provide at registration — name, contact number, email address — along with device and session data generated during your visits. Transaction records from payment methods like Rocket or Upay are also logged as part of your account history. Availability depends on your local law and eligible region.
How is my Rocket or Upay transaction data handled?
Transaction records linked to your Rocket or Upay payments are stored in your account and used only for processing, account management and responding to support requests. We do not share this data with third parties for marketing. The payment providers themselves operate under their own separate privacy terms.
Can I see all the data held on my account?
Yes. Send a request through our live chat or support email with your account reference and we will tell you what data we hold and what is accessible under the disclosure rules for your eligible region. We do not charge a fee for a standard access request.
How do I correct wrong information on my account?
Editable fields can be updated directly in your account settings. If a detail is locked — for example, a contact number tied to a Rocket or Upay wallet — contact support through the help centre and follow the verification steps shown in your account panel.
Does 111bej use cookies and can I turn them off?
We use cookies for session management and basic platform functionality. You can adjust or clear cookies through your browser settings at any time. Disabling cookies may affect how some parts of the platform behave, but it does not delete your account data.
How long does 111bej keep my data after I stop using the account?
Retention periods depend on the type of data and the requirements that apply to your eligible region under local law. Transaction records are typically kept longer than session logs. Contact our support route to ask about the specific retention period for a record type on your account.